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Where Progressive Brands
Come to Elevate CX

We don't just Critique Businesses... we make them Unforgettable.

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Digital

CX Critique​

Your online presence is the first impression. We dissect UX, social proof, and digital flow then deliver blunt insights and bold fixes.​​

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CX Business

RATINGS

Our proprietary CX Rating System was made just for Vegas! Get rated and show the world you take customer experience seriously.

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On-Site

CX Critique​

Your guests form opinions they'll never tell you, but we will! From first impression to final goodbye, no detail escapes us.​​

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CX Training + Leadership

Train your team to lead with intention. From service standards to executive coaching, we build the internal cultures guests rave about.

Competition

Critiques​

The ultimate competitor analysis in 2025! Critique your competition & find out exactly how your CX compares.​​

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Curated VIP Experiences

If you want to be talked about… give them something worth talking about! We design signature experiences & personalized guest journeys.

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LIVE STREAM

Critique

Only for the bold & the brave! Live social media Critiques are unscripted, unfiltered, and unforgettable marketing.

Speaking + Guest Judging

Keynotes, panels, podcasts, or judging a hospitality competition, you’ll get sharp insight, magnetic presence, and mic-drop delivery!

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Backed By a City that Takes CX Seriously...

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Not Sure Where to Start?

Sometimes the smartest move is a conversation.
Whether you're CX-curious or ready for a deep dive, let's figure it out together.

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